Welcome to Tekdirect.

Call us now: 01377 271167
Monday to Friday 09:00 - 17:00
Free Delivery over £99
Best Price Guarantee


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Customer Service

  • Shipping & Delivery

    We try to deliver to you as quickly and economically as possible. Our standard delivery is usually by courier who will endeavour to have your order with you on the next working day but this is not guaranteed.
    We may use Royal Mail special delivery for some small items. Remember that for online, telephone or faxed orders for England, Wales and Scottish Lowlands of over £150.00 plus VAT, delivery is free.
    For other areas we have a fixed charge but if we can, we will deliver by a lower cost means and pass any savings on to you!

  • Privacy & Security

    LNL Ltd do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. Data collected by this site is used to:
    a. Take and fulfill customer orders
    b. Administer and enhance the site and service
    c. Issue a unique identifier (e.g. customer login)
    d. Monitor customer account status beyond that required for individual purchases
    e. Only disclose information to third-parties for goods delivery purposes

  • Returns & Replacements

    Goods are not supplied on a trial basis. Customers are strongly advised to check suitability and specifications of products before ordering. Accordingly, orders for goods once accepted by LNL cannot be cancelled and LNL can only accept a return of such Goods where they prove to be defective.

    NB By exception and at the sole discretion of LNL (unless the Consumer Contracts (Information,Cancellation and Additional Charges) Regulations 2013 apply, see Clause 16), agreement may be reached for the return of certain goods for credit against future purchases. Such agreement will be subject to terms and charges offered by LNL and set out at the time such offer is made. No goods should be returned to LNL without prior agreement.

  • Ordering

    All orders whether written or verbal are accepted subject to the Goods being available and subject also to the Terms and Conditions of Trading unless otherwise agreed by LNL in writing before delivery. These Conditions override any Conditions of Purchase printed on the Customer's order forms.

  • Payment, Pricing & Promotions

    (a) LNL reserves the right to vary its prices without notice and unless otherwise agreed in writing prices shall be those ruling at the date of dispatch of the goods. This condition shall not apply to fixed price quotations expressed as such which shall be valid for 7 days from the date of issue, or any other period specified therein. Such fixed price quotations specifically exclude any increases in LNL prices that may be occasioned by the increase or imposition of any duty or tax or by adjustments or alterations in currency rates of exchange.
    (b) All prices for the sale of products EXCLUDE delivery and insurance charges. These charges are payable by the customer as shown on the invoice or quotation.
    (c) All prices for the sale of products EXCLUDE VAT. This will be added at the rate applicable at the date of purchase.
    (d) LNL reserves the right to refuse to accept any order or to impose restrictions as LNL shall think fit. Once an order placed with LNL has been accepted it cannot be cancelled, deferred or altered except by mutual agreement.
    (e) Any order placed on the basis of an error in the prices shown by LNL in any of its pricelists, quotations, internet sites or electronic commerce facilities (or any of these issued or operated on its behalf) will not be valid.
    (f)Payment shall be made in full before supply of products or services unless otherwise agreed in writing. Where agreement is made to supply on credit account terms the additional terms apply.

  • Viewing Orders

    To view your current or past orders, simply log in to the web site by clicking on ‘My Account’ and enter your email and password.

  • Updating Account Information

    You can update your account information by logging in to ‘My Account’. Changes can be made to your email address, password, billing address or shipping address.