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Lenovo 3Y On-site NBD + Premier Support

Availability: Awaiting stock - Please contact us

Excl. VAT: £190.84 Incl. VAT: £229.01

Quick Overview

3 Years On-site Next Business Day + Premier Support

Details

Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimize productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business critical issues.

All Lenovo warranties include phone access to customer support and full coverage on labor, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labor repair coverage where labor is provided onsite at your place of business. If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, repair will be made onsite, typically the next business day. Service is available during Lenovo’s normal in-country business hours. Calls received after 4:00pm local time will require an additional business day for service dispatch. On-site service is available in metropolitan areas only. Next business day service is not guaranteed.

Lenovo’s Premier Support enables increased efficiency for in-house IT, SMBs and Business Partners by providing direct tech-to-tech access with extended hours, a focus on advanced, unscripted troubleshooting and a single point of contact for end-to-end case management. Premier offers comprehensive HW and software support, prioritized onsite and parts response, with access to onshore Technical Account Managers for proactive account and escalation management. Bypass basic troubleshooting and experience higher first time fix rates, faster response and greater customer satisfaction, while freeing up your resources to focus on mission-critical business activities. Premier Support is available in select regions.

Additional Information

Short Description 3 Years On-site Next Business Day + Premier Support
SKU 5WS0N07738
EAN N/A
Specification
Features
Number of years3 year(s)
TypeOn-site
Next Business Day (NBD)Yes
On-site supportYes
License quantity1 license(s)
Technical details
Number of years3 year(s)
TypeOn-site
Next Business Day (NBD)Yes
On-site supportYes
License quantity1 license(s)
Manufacturer Lenovo
Reviews No
PDF Url No

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